Terms of Service
Last updated: November 12, 2026
1. Who sells the software
Atlantic AIM ("we", "us") provides the Atlantic AIM asset inspection and management software. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
2. Plans
Plans, features and prices are shown on our Pricing page. Prices are in Canadian dollars and taxes are added at checkout where applicable.
3. Licence to use
When you buy a subscription we grant your organisation a non-exclusive, non-transferable right to use Atlantic AIM for the number of team logins in your plan, for as long as your subscription is active. Client accounts you invite may use the client portal under your subscription.
4. Subscriptions
Subscriptions renew automatically at the end of each billing period unless cancelled. You can cancel at any time; access continues until the end of the period you paid for. We will tell you before any price change takes effect at renewal.
5. Acceptable use
You must not copy, resell, reverse engineer, decompile, scrape or attempt to extract the software's source code, or use Atlantic AIM to build a competing product. You must not use the service for anything unlawful or to interfere with its operation or security.
6. Your data
Your equipment records, certificates, photos and files remain yours. We store and process them only to provide the service. You can export your data at any time, and you can ask us to delete it when you leave.
7. Availability and offline use
We aim to keep the service available at all times but cannot guarantee uninterrupted access. The offline mobile and desktop apps keep working without a connection and sync when you are back online; the desktop app must sign in online periodically to keep its licence active.
8. Warranty and liability
Atlantic AIM is a record-keeping and tracking tool. It does not replace a competent person's inspection or your obligations under applicable standards and regulations. The software is provided "as is" to the extent permitted by law. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
9. Refunds
Refunds are covered by our Refund Policy.
10. Privacy
How we handle personal information is described in our Privacy Policy.
11. Changes and termination
We may update these terms; we'll post the new version here and tell account owners of material changes. We may suspend accounts that breach these terms. You may stop using the service at any time.
12. Governing law
These terms are governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada that apply there.
13. Contact
Contact@atlaim.com · (709) 700 0227