Refund Policy
Last updated: November 12, 2026
14-day money-back guarantee
You can get a full refund within 14 days of your first subscription purchase or of each renewal. No reason is needed.
After 14 days
You can cancel at any time and keep access until the end of the period you paid for. Unused time is not refunded. If you have a problem we cannot fix, contact us and we will review it fairly.
How to request a refund
Email Contact@atlaim.com with the email address you used at checkout and your order number (it's on your Paddle receipt). You can also contact Paddle directly through the link on your receipt or at paddle.net.
How refunds are paid
Paddle.com, our Merchant of Record, refunds your original payment method. Refunds usually take 5-10 business days to appear, depending on your bank.
What happens to your account
A refund cancels the related subscription. You can export your data before access ends. This policy does not limit any rights you have under the consumer laws where you live.